Voila Mattress Review

Our bedroom is our place of comfort, the place where we come to rest after a long day or a place we come to brood after a bad day. It needs to have that comforting feeling and this is achieved by having a good mattress that will help us to fall asleep without any problem. A lot of efforts have been put into producing mattresses with significant comfort feeling, and progress has been made as today we are given the options to choose between different types of mattresses, and all these mattresses have their uniqueness.

Voila is a type of hybrid mattress that is made in a way that it provides comfort and support to sleepers. Although they are relatively new to the market, they are on their way to becoming one of the top producers of a hybrid mattress.

Overall Rating 4.7/5

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Voila Mattress Review Video

Overall Rating 4.67/5

Performance Videos

Motion Transfer

Foam Response

Edge Support

Comfort & Feel

We have different types of sleepers and their firmness preference. Voila mattress took that into consideration and provided customers with three different firmness levels. These three models are made with slightly different materials to provide the degree of firmness required.

There is the Voila firm, which is the firmest of the three models. On a scale of firmness, it is about a 7 on 10. The medium firm is on a scale of 6 on 10 while the last model, the Voila plush has a scale of 5 on 10. These three firmness options all have their different feel and level of comfort depending on your preference.

So as a customer, you have the opportunity to choose the best model that suits your sleeping position. For example, stomach sleepers will not enjoy the Voila push as you will often feel pressure point on the back when on the mattress because it is too soft. This category of sleepers will find a firmer model more suiting. The Voila push model is more suitable for side sleepers, the pocketed coils beneath help to relieve pressure when you sleep on the side.

There is nothing more satisfying as to having more than one option to choose, you’ll have the opportunity to test and choose from the options, the one that best suits you. Voila mattress was considerate enough to provide customers that privileged and in my rating, I give them 4.65 out of 5.

Comfort & Feel 4.65/5

Comfort & Feel 4.6/5

Delivery and Setup

Voila mattresses are delivered in boxes; they are compressed, rolled and shipped in a box. The boxes have different sizes depending on the size of the mattress (king, twin etc.) After removal from the box, according to voila, the mattress will take 2 hours before it fully expands.

Unlike some companies, Voila delivers to customers anywhere in the U.S, including Alaska and Hawaii. There is no delivery charge for standard delivery to the lower 48 states in the U.S, but delivery to Alaska and Hawaii will incur charges based on the shipping address. Customers that wish to get their order earlier than the normal period will also be charged. Lastly, customers that order during holidays will also incur additional delivery charges. However, Voila does not provide services like old mattress removal

Their delivery policy is easy and very customer-friendly. After ordering, customers will receive a confirmation email and track number as soon as the mattress starts shipping from the company (typically within 24 hours). Averagely, customers get their mattresses within three to five business days. Also after ordering, you can cancel your order within 24 hours of making the order and you will get a full refund, but failure to cancel the order within 24 hours, the customer will be responsible for outgoing and returning freight charges, as well as a 25% restocking fee. Once the mattress has been delivered, a signature may or may not be required depending on the mattress size. Normally for larger sized mattresses, a signature will be required.

Off Gassing

Some people are sensitive to the slightest smell of chemical, even if the chemical is not toxic. It nauseates some people, but the newest product always has this chemical smell ranging from furniture to car. Off-gas is unavoidable, but the best a company can do during manufacture, is to reduce the degree of odor and also how long it will take for the odor to dissipate.

Voila mattress has a small foam component as compared to other types of mattresses. As a result, the degree of off-gas is low. Ventilation is a good way to quickly get rid of off-gas in your home and also, you can make use of mattress protector.

Motion Reduction

Sleeping with a partner that occasionally wakes up to visit the toilet or roll over the mattress, especially if you are the type that wakes up as the slightest sound or movement, can be a cause for concern, you may end up not enjoying your sleep at all. Which is why, many mattresses companies aim to reduce motion transfer on the mattress. Voila did a good job to reduce the motion transfer, although it is not as good as other types of all-foam mattresses.

Looking at the fact that voila used coils and springy latex foam, one would expect a high level of disturbance, but voila did a good job of adding memory foam as a top layer to reduce motion transfer to a minimal.

I rate voila mattress 4.7 out of 5 under motion transfer.

Motion Reduction 4.7/5

Temperature

Sleeping cool and comfortable is important for a good night rest, therefore many companies make effort to produce a mattress that can regulate temperature. Voila mattress has a breathable air mattress that allows easy flow of air in and out of the mattress, keeping it fresh and cool. An advantage it portrays been a hybrid mattress is, it provides cooling effects of memory foam and latex.

Each of the mattresses offers latex and gel visco that conforms to the body and thanks to the temperature regulating materials that are engineered inside the mattress, you don’t have to worry about temperature irregularities. It helps to sleep cool and comfortable.

I rate Voila mattress 4 out of 5.

Sleeps Cool 4.7/5

Edge Support

Some of us while sleeping often roll over to the edge of the mattress, and sometimes find ourselves almost sliding down from the mattress in a situation where the mattress has poor edge support. Ordinarily, Foam mattresses sometimes struggle to live up to edge support of innerspring mattress, Voila mattress happens to be a hybrid mattress containing a mix of foam and pocketed coils and as such the edge support is an important factor to take note.

Voila were considerate enough as they included two different edge support layers in the mattress to ensure you won’t have the feeling of sliding down the bed or actually sliding down the bed while on the edge. The support from the center of the mattress extends to the edge.

Under edge support, I rate voila mattress 4.65 out of 5

Edge Support 4.65/5

Quality of Materials

Voila mattress is a hybrid mattress that was made in three different firmness levels: Firm, medium, and plush, but they also contain the same type of materials but in a different composition. The comfort layer is made of a top layer of 3 PCF gel memory foam, a second layer of 4 PCF gel memory foam (for medium and firm) or 2.5 OCG polyfoam (for plush), a third layer of latex (only for medium and firm) and finally, a rectangular polyfoam layer for edge support that covers all the four sides wall edges of the comfort layer.

The support layer is made up of a top layer of polyfoam (for medium and firm), a second layer containing 768 pocketed coils with a thin fiber insulator pads placed above and beneath the coil layer, and a bottom layer of HD polyfoam (one layer for plush and two for medium and firm type).

From all indication, voila went a great deal to provide comfort by using different materials that each has a significant importance when it comes to providing comfort. The memory foam is known for its viscoelastic property as it allows sleepers to sleep in the bed rather than sleep on it. They are considered to be good for sleepers with joint and other problems, because they cradle you and absorb movement. They reduce the bouncing in a mattress and ultimately isolate motion on mattress. That is one part I commend the Voila team, using memory foam together with a latex mattress to reduce the motion to a minimum is a good thinking as not everybody enjoys being disturbed while sleeping. It also returns to original shape when pressure is released thanks to the viscoelastic property. I am sure some people will be wondering a memory foam mattress won’t last long if it keeps sinking in every time pressure is added to it, but due to its viscoelastic property, it returns back to its original shape. Memory foam is an ideal type of foam to use in a mattress but it is chemical in nature, as a result, it is not eco-friendly, and it is bound to off-gas especially when it is used largely in making a mattress. It traps heat which will disturb sleepers, especially during a hot night.

Polyfoam is similar to memory foams in terms of chemical composition, but it lacks the viscoelastic property and this makes it firmer and has a quicker bounce-back when pressure is released from the foam. It is more resilient and it helps to support the heavier part of the body like the shoulder and the hip. It can be used for both comfort and support, that is one of the reasons you will find polyfoam used in both the comfort and the support layer of a mattress. There are three types of polyfoam and each has different firmness level; the conventional polyfoam, the high density (HD) polyfoam and the high resilience (HR) polyfoam. Polyfoam just like the memory foam is made up of polyurethane and some other chemicals, although the chemicals are not toxic, they are not eco-friendly.

Latex is another major material used in the hybrid Voila mattress, latex is made from sap gotten from a rubber tree, the sap is collected and treated into latex. Latex foam is elastic just like the memory foam but it is organic which makes it eco-friendly, and also a bit firmer than memory foam. It is soft at first touch, but firms up as the sleeper’s body goes deeper, therefore it doesn’t trap heat as memory foam does because it has a good air circulation. It is the ideal type of foam for sleepers with musculoskeletal ailments and it is durable.

These major materials all have different characteristics, but they were used together to make a mattress that is not only durable but also provides great comfort and support to sleepers along with other materials like the pocketed coils, which is popularly known to provide custom support and that explains why it is placed in the support layer. Thin fiber insulator was also used, which helps in regulating the temperature of the mattress. As an insulator, it helps to regulate the temperature of the mattress in response to change in the room temperature.

For materials, I am awed at the level of professionalism Voila used to careful mix these different materials to produce a comfort and support mattress. I rate them 4.75 out of 5.

Materials 4.75/5

Trial & Warranty

We all enjoy a free trial period, as we will get to test the product we want to buy. We want to have the assurance it will serve the purpose we are buying it for very well. Voila offers a 100-night sleep trial for all mattresses. However, the trial includes a mandatory 30-night break-in period, which implies a customer is required to have used the mattress for at least 30 nights before they will be able to return the mattress for a full refund. So, as a customer, you cannot immediately ask for a refund immediately after purchasing the mattress, you will need to have used the mattress for at least 30 nights, and then you can ask for a refund.

Customers that choose to return their mattress after the 30-night trial will be qualified for a full product refund. Voila will be responsible for all the shipping and handling charges associated with returning the mattress. All mattress refunds will be issued to the original form of payment within 30 days after the product refund has been approved.

Voila offers a 10-year limited warranty for all mattresses. Voila will be responsible for repairing or replacing any defective mattress during this time frame. The warranty is only applicable if the mattress is used on a proper foundation system; the bed frames must be equipped with either a center support or at least five crosswire slats. In any case of a defective mattress, the customer will not be responsible for any charges relating to the repair or replacing of the defective mattress. However, customers will be responsible for shipping and handling charges associated with repairing the mattress. There are terms and conditions that must be followed by customers if they want to enjoy the 10-year limited warranty Voila offers, the important one being, you must be the original purchaser of the mattress.

I rate voila mattress 4.55 out of 5

Trial & Warranty 4.55/5

Overall Value & Recommendation

Voila mattresses is new to the mattress business world, as a result there is no long-term assessment of its performance and also its mandatory 30-night trial included in the 100-night trial period might be confusing for some customers, but if you are not scared of trying a new product and you are the type to carefully read the fine print, Voila mattress is an ideal choice. It has three different firmness levels, so that gives you the option to choose. The price range for Voila mattresses is below average as compared to other hybrids that contain memory foam, latex foam and pocketed coil.

Voila is a true hybrid, it incorporates convoluted layer placement of different types of material to balance between comfort and support in a unique way. I will recommend this mattress for any sleeper that has a problem with painful pressure points in the past.

Overall 4.7/5

Customer Reviews

Sarah Cummings review on Voila mattress

“Voila’s “best of both worlds” hybrid approach provides the bounce and support of coils with the pressure relief of memory materials and foam.

It is a uniquely engineered bed with excellent cooling, edges, and motion isolation.

While their Medium option works for most individuals, they have Plush and Firm options to cover every sleeper. During the 100-night trial, your bed may be exchanged for another model so you can find the perfect fit.

With its combination of high-end materials and innovative structure, we believe this bed to be a great value for the price”

Nestmaven.com a popular mattress review blog wrote on their website

“The Voila mattress is ideal for most average to lightweight sleepers. The three firmness options let you enjoy this mattress no matter your sleeping position or firmness preference. Unfortunately, the Voila is not a thick mattress so heavier individuals won’t receive the full support they need from this product. This hybrid mattress provides plenty of bounce and cool nights thanks to its innerspring design as well as an ample amount of comfort and pressure relief from its foam properties. This is a more expensive mattress so you will pay more than similar products, but its durability and high-quality materials make it well worth your consideration”